By Kanji Usui
Our company operates what is known as social business—an approach to solving challenges in developing countries through commercial activity. However, we occasionally hear comments like this:
"If a business is profitable, isn't it already contributing to society normally?"
It's true that all businesses contribute to society in a sense: they provide valuable products and services, create employment, and the business operators pay taxes. So in that regard, they are indeed contributing to society.
But then, what makes social business different?
To put it simply, one key condition is that the business is aimed at solving social challenges.
So what exactly are "social challenges"? I'd like to explore this.
My background is in the environmental field, and "externalities" was a keyword that came up regularly in everyday conversation in that industry.
While this gets a bit technical, it's a useful framework for explaining social challenges, so I'd like to dive deeper using the lens of "external effects," "negative externalities," and "positive externalities."
External effects is an economics term referring to "the results of economic activity affecting not only the parties involved, but also third parties and society as a whole."
In other words, these are indirect impacts, and they fall into two categories:
■ Positive Externalities (Positive External Effects)
→ Bring positive impact to society
■ Negative Externalities (Negative External Effects)
→ Bring negative impact to society
Most social challenges arise either when negative externalities are left unaddressed (negative impacts become excessive) or when positive externalities are insufficient (positive impacts fall short).
For example, with "negative externalities," if air pollution is left unchecked, it causes health damage. This is straightforward.
Positive externalities, on the other hand, might not seem like social challenges at first glance, but the market tends to undersupply them. For instance, if the government neglects basic research, the technological foundation for the future is compromised.
I've explained social challenges through the lens of "external effects," but I'd like to write about how to approach solving these social challenges through business in another post.
